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Red Fox CRM-Salesman's Business Secret, Manager's Data Steward

Company Profile

Shenzhen Red Fox Software Technology Co., Ltd. is an Internet company under Cogobuy (listed in Hong Kong, code: 00400), relying on huge customer resources, unique products, and excellent teams at home and abroad to develop enterprise-grade SaaS products. – Red Fox CRM.

Red Fox CRM, based on the concept of "sales secrets for sales staff and manager's data steward", is specially designed for small and medium-sized enterprises. It is a core product of Shenzhen Red Fox Software Technology Co., Ltd., we have a presence in 400+ cities And more than 1 million customer resources in different industries.

For a long time, Red Fox CRM has continuously applied innovative technologies to the field of sales management through the integration of Microsoft cloud, mobile internet, and big data technologies. It has developed CRM products that are closest to the needs of Chinese enterprises, meeting the diverse needs of enterprises and helping enterprises. Complete the evolution to a connected, agile, and intelligent Internet organization.

contact details

Phone: (86) 400-8830-393 ext. 3
Email: service@0971jia.com
Address: 8th floor, Microsoft Techcom Building, 55 Gaoxin South Nine Road, High-tech Park, Nanshan District, Shenzhen, Guangdong Province

Privacy Agreement

Welcome to Red Fox CRM products and services!

In order to use Red Fox CRM products (hereinafter referred to as "this product") and services, users must carefully read and fully understand the contents of each clause, especially the clauses of exemption or limitation of liability, and a separate agreement to open or use a service, and Choose to accept or not accept. Limitations and disclaimers may be noted in bold form.

The user's downloading, using, and logging in shall be deemed to have read and agreed to the above constraints.

1. Scope of this agreement

1.1 Scope of application of this agreement

This agreement is an agreement between you as a user and Shenzhen Red Fox Software Technology Co., Ltd. (hereinafter referred to as "Red Fox CRM" or "the Company") regarding downloading, using this product, and using Red Fox CRM related services .


1.2 Agreement Relations and Conflicting Terms

This agreement is regarded as a supplement to the Terms of Service and is an integral part of it, forming a unified whole with it. If there is any conflict between this agreement and the above, this agreement shall prevail. The content of this agreement also includes the relevant agreements, business rules, etc. about this service that Red Fox CRM may release continuously. Once the above content is officially released, it is an integral part of this agreement, and users should also observe it.

2. About this service

2.1 Content of the Service

This service content refers to the right to use the product information provided by Red Fox CRM to users through the Internet, and at the same time provides users with reading, downloading and online consulting services for this product content.


2.2 Form of the Service

2.2.1 Users need to log in, register, and fill in other forms to use this product. For this product, Red Fox CRM grants users a non-transferable and non-exclusive license. Users may use these contents and services only for the purpose of accessing or using this product.

2.2.2 The software in this service provides multiple application versions including, but not limited to, applet terminal, mobile terminal and PC terminal. The user should choose the version that matches the environment used.


2.3 Scope of the Service

2.3.1 All other rights not expressly authorized by this article and other terms of this agreement are still reserved by Red Fox CRM. Users must obtain additional written permission from Red Fox CRM when exercising these rights. Red Fox CRM's failure to exercise any of the foregoing rights does not constitute a waiver of that right.

2.3.2 If the user stops using the product or the service is terminated or cancelled, the company can delete your data from the server. After the service is stopped, terminated or cancelled, the company has no obligation to return any data to the user.

3. Access to information

3.1 Users can obtain information directly from the Red Fox CRM website.


3.2 If the user obtains this product or materials with the same name as this product from a third party that is not authorized by Red Fox CRM, Red Fox CRM cannot guarantee the content of the material and is not responsible for the losses caused to the user.

4. Download of information

4.1 Red Fox CRM may provide different forms of content display for different users. Users should choose to download or read appropriate materials according to actual conditions.


4.2 After downloading the materials, the user should open and read according to the corresponding type of material selection program.


4.3 In order to provide high-quality and secure services, Red Fox CRM may recommend users to install other versions of the browser when this website is opened. Users can choose to install or not install.

5. Product updates

5.1 In order to improve user experience and improve service content, Red Fox CRM will continuously strive to develop new services and provide users with updates of this product from time to time (these new ones may take the form of replacement, modification, functional enhancement, version upgrade, etc.).


5.2 In order to ensure the consistency of the security and functions of this product and service, Red Fox CRM reserves the right to make new products or to change or limit the effects of some functions of this product without special notice to the user.


5.3 After the new version of this product is released, the company may set a transition period of a certain period as appropriate to facilitate users to use the new version. After the transition period ends, older versions of the product may not be available. Red Fox CRM does not guarantee that the old version of the product will continue to be available and corresponding customer service. Please check and use the new version.

6. Privacy Statement

6.1 User Information Collection

6.1.1 In the process of registering an account or using this product, the user needs to provide some necessary information, such as: real name, address, nationality, business name, industry, scale, position, department, phone number and email address, etc. . The above information is considered as your identifying information, and the company uses this information to manage your account and provide you with access to a range of services. The Company may also use this information to inform you of new product and market activities. You can obtain account information and passwords at our company to log in to our company and view account settings and your information, as well as view and modify your personal information.

6.1.2 You can use your account with your mobile phone verification code and password. If you disclose your password, you may lose your personally identifiable information and may have adverse consequences for you. Therefore, no matter what reason jeopardizes your password, you should contact us through the contact information reserved by our company.

6.1.3 After you successfully register, our company will collect your product browsing behavior as part of your identification information. Our company may use this information to provide you with a series of services to facilitate your good use of this website.

6.1.4 The Company may also collect and store the following data: your identifier, longitude and latitude, gender, age, user-triggered events, errors and page views in this product, and may also include the IP address of your end user , Device type, region, and more.


6.2 Disclosure and Use of User Information

6.2.1 The Company will use the information collected by the Company through your actions on this website to provide you with in-depth support and services.

6.2.2 The Company will not provide, sell, rent, share and trade personal information of users to any unrelated third parties, but for your convenience in using our services, the Company will treat you and / or your company's identity and The transaction data is comprehensively calculated. The company will not disclose any information that may be used to identify the user's personal identity, but the information obtained from the analysis of the user's user name or other discloseable information is not limited.

6.2.3 You agree that the Company may disclose or use your personal information to identify and / or confirm your identity, or to resolve disputes, or to help ensure the security of the website and limit fraud, illegal or other criminal activities.

6.2.4 You agree that the Company may disclose or use your personal information to protect your life and property or to prevent serious violations of the legitimate rights and interests of others or the need for public interest.

6.2.5 You agree that our company may disclose or use your personal information to improve our services and make our services meet your requirements, so that you will have a good experience when using our services.

6.2.6 You agree that the Company will use your personal information to contact you and provide you with information that may be of interest to you, such as commercial short messages introducing products, services, promotional offers or business investment opportunities. You accept this The privacy statement in the terms is your explicit consent to receive this information.

6.2.7 When the Company is provided by law or in accordance with the requirements of the government or the right holder to identify the suspected infringer, the Company will disclose your information in good faith.

6.2.8 When the company needs to protect the rights and property of the company, its agents, customers, users and others, including the implementation of the company's agreements, policies and terms of use, the company will disclose your information in good faith .

6.2.9 You agree that if the company intends to carry out corporate mergers, acquisitions, reorganizations, or sell all or part of its shares and / or assets, the company has the right to disclose your information to the parties to the aforementioned transaction on the premise of signing a confidentiality agreement to Assist the company in completing these transactions.

6.2.10 You hereby agree that during your use of this product, the company can use this information for the production and release of industry analysis reports, industry communications, etc. in the case of declassification of your original data Non-profit use.


6.3 Storage and exchange of user information

6.3.1 The user information collected by the company will be stored on the server of the company or the server of the company's cooperative product provider. The company will save the collected user information in accordance with the privacy statement in this clause. Unless required by applicable law or allow long-term storage, the company will delete the collected information within a reasonable period after the purpose specified in the privacy statement in this clause is achieved User information. After that, if the purpose specified in the privacy statement in this clause is no longer needed, the company may completely delete the user information held by the company within a reasonable time. The company does not verify that the trial user information is correct. Notwithstanding the foregoing, the Company may retain certain trial user information required to resolve disputes, meet technical and legal requirements, and maintain the safe and complete operation of the Company's services.


6.4 User Information Security

6.4.1 The company has corresponding security measures to ensure that the user information collected by this product is not lost, not abused and altered. These security measures include, but are not limited to, backing up data to other servers and encrypting user passwords. Although our company has these security measures, please note that there is no "perfect security measures" on the Internet, so user information may not be lost for our company's reasons, including but not limited to the illegal use of user data by others, and download and installation by users Other software or other websites visited may contain viruses, Trojan horses or other malicious programs, threatening the user's terminal device information and data security, and then affecting the normal use of this product. In this regard, the company does not assume any responsibility.


6.5 User's Use of Analysis Results of the Software

6.5.1 The user hereby unconditionally agrees that during the free use of the services provided by the company, the ownership of the information under the privacy statement in this clause and the analysis results of this information is jointly owned by the company and the user. The company recommends that users should use such information in a manner consistent with relevant legal requirements and moral obligations. At the same time, the company reminds that there may be inaccuracies in the analysis results of the information collected by the company due to reasons including but not limited to technical reasons and the quality of network transmission. For the problems or losses caused by such inaccuracies , The company does not assume any responsibility. If you accept the privacy statement in these terms and integrate the information and materials provided by the company into your website or application, you have agreed and assured the company that all your end users agree to the company's collection, use and analysis Its information, and abide by all the provisions of the privacy statement in these terms.

6.5.2 You hereby further guarantee that you will not have any form of appeal or complaint against the Company because the Company collects, uses, analyzes, and discloses the collected information and the analysis results of such information in accordance with the provisions of this statement. If you collect, use, disclose or analyze such information and your use and disposition of the analysis results under the privacy statement in this clause, the company suffers any form of appeal and complaint, etc. , You will be responsible for comprehensive settlement; if it causes any loss to the company, you will be responsible for giving compensation to the company.

7. User Code of Conduct

7.1 The product usage specifications. Except as permitted by law or our company's written permission, the user shall not engage in the following activities while using this product:

7.1.1 delete the copyright information of this website;

7.1.2 reverse engineer, decompile, decompile, or otherwise attempt to discover the source code of the software;

7.1.3 use, rent, lend, copy, modify, link, reprint, compile, publish, publish, establish mirror sites, etc. of the company's intellectual property rights;

7.1.4 Copy, modify, add, delete data on this website or any terminal memory released during the operation of this website, client-server interaction data during software operation, and system data necessary for the operation of this software , Hook and run or create any derivative works, including but not limited to using plug-ins, plug-ins or third-party tools / services not authorized by the company to access the software and related systems;

7.1.5 By modifying or falsifying the instructions and data during the operation of the software, adding, deleting, changing the functions or operating effects of the software, or operating or disseminating the software or methods used for the above purposes, whether or not these acts are Commercial purpose

7.1.6 Log in or use our software and services, or make, publish, and disseminate the above tools through third-party software, plug-ins, plug-ins, and systems not developed or authorized by our company;

7.1.7 interfere with the software, its components, modules, and data by itself or by authorizing others or third-party software;


7.2 The user understands and agrees that based on the comprehensive experience of user experience or related service platform operation security, platform rule requirements, and healthy development, the company has the right to suspend or terminate the provision of the service according to specific circumstances, including but not limited to:

7.2.1 Violation of laws and regulations or the provisions of this agreement;

7.2.2 Affecting service experience;

7.2.3 There are hidden dangers.


7.3 Default Handling

7.3.1 If the company finds or receives reports or complaints from others that you violate this agreement, the company has the right to impose on you, including but not limited to, warnings, restrictions or prohibitions on the use of some or all functions, and account blocking until cancellation Punishment.

7.3.2 You understand and agree that the company has the right to punish the violation of relevant laws and regulations or this agreement in accordance with reasonable judgment, take appropriate legal actions against any user who violates the laws and regulations, and keep relevant information in accordance with laws and regulations. Department reports, etc., you are solely responsible for all legal liabilities arising therefrom.

7.3.3 You understand and agree that the user shall be solely responsible for any claims, demands or losses claimed by third parties due to your violation of the provisions of this agreement or the relevant terms of service; if the company suffers losses as a result, you shall also Compensation.

8. Intellectual Property Statement

8.1 Red Fox CRM is the intellectual property right holder of this product. All intellectual property rights such as copyright, trademark rights, patent rights, and trade secrets of this product are protected by the laws and regulations of the People's Republic of China and corresponding international treaties. Except rights.


8.2 Without the written consent of the company or the relevant right holder, the user shall not, for any commercial or non-commercial purpose, independently or license any third party to implement, utilize or transfer the above intellectual property rights.

9. Third-party software or technology

9.1 This product may use third-party software or technology (including open source code and public domain code that may be used by this software, the same below), and such use has been legally authorized.


9.2 If this product uses third-party software or technology, the company will display related agreements or other documents in accordance with relevant regulations or agreements, which may be displayed in this product through the annex to this agreement, and they may be displayed under the “Software License Agreement "," license agreement "," open source code license "or other forms. The aforementioned related agreements, other documents, and web pages in various forms are an integral part of this agreement and have the same legal effect as this agreement. You should comply with these requirements. If you do not comply with these requirements, the third party or the home authority may file a lawsuit, fine or take other sanctions against you and ask the company for assistance, and you shall bear your own legal responsibility for this.


9.3 If any dispute arises from third-party software or technology used by this product, the third party shall be responsible for resolving it, and the company shall not bear any responsibility. The company does not provide customer service support for third-party software or technology. If users need support, please contact the third party.

10. Other

10.1 The use of this product by the user shall be deemed that you have read and agree to be bound by this agreement. The company has the right to modify the terms of this agreement when necessary. Users can check the relevant agreement terms in the new version of the software. After the terms of this agreement are changed, if the user continues to use the product, it is deemed that the user has accepted the modified agreement. If the user does not accept the modified agreement, he should stop using the software.


10.2 This agreement was signed in Nanshan District, Shenzhen, People's Republic of China.


10.3 The establishment, entry into force, performance, interpretation and dispute resolution of this Agreement shall be governed by the laws of the People ’s Republic of China on the mainland (excluding conflict of laws).


10.4 If any dispute or dispute occurs between the user and the Red Fox CRM, it shall be settled through friendly negotiation; if the negotiation fails, the user agrees to submit the dispute or dispute to the jurisdiction of the people's court where the agreement is signed.


10.5 The headings of all clauses of this agreement are for convenience only, and have no actual meaning in themselves, and cannot be used as a basis for interpreting the meaning of this agreement.


10.6 No matter what the terms of this agreement are partially invalid or unenforceable, the remaining terms are still valid and binding on both parties. (End of text)

Red Fox CRM Terms of Service

Promise

1. This contract is a legal contract between the Red Fox CRM users (including the individuals and the enterprises they represent) and the Red Fox CRM operating company Shenzhen Red Fox Software Technology Co., Ltd. The registration of the Red Fox CRM service on behalf of the user accepts this Terms and conditions, and become a party to this contract since the registration is successful, subject to the terms of use. (Collectively the "Terms").


2. "Red Fox CRM" below refers to Red Fox Customer Relationship Management System or its operating company Shenzhen Red Fox Software Technology Co., Ltd.

Legal use

1. The Red Fox CRM service is limited to provide to users for normal and legal business.

1.1 Users shall not use the Red Fox CRM service to produce, upload, publish, or disseminate content prohibited by the following laws, regulations and policies:

  • · Against the basic principles established by the Constitution;
  • · Damage to national honor and interests;
  • · Incite ethnic hatred, ethnic discrimination, and undermine national unity;
  • · Undermine national religious policies and promote cults and feudal superstitions;
  • · Spreading rumors, disrupting social order and disrupting social stability;
  • · Spreading obscenity, pornography, gambling, violence, homicide, terror or instigating crime;
  • · Insulting or slandering others and infringing on their legal rights and interests;
  • · Information containing other content prohibited by laws, regulations and policies;

1.2 The user shall not use the Red Fox CRM service for the following actions:

  • Contain any sexual or sexual suggestion or other vulgar information;
  • · Sending harassing, spam advertisements or messages;
  • · Involving other people's privacy, personal information or data;
  • · Infringing on others' legal rights such as reputation, portrait rights, intellectual property rights, and trade secrets;
  • · Contains other information that interferes with the normal operation of Red Fox CRM and infringes on the legitimate rights and interests of other users or other third parties;
  • · Using a Red Fox CRM account to engage in any illegal or criminal activities;
  • · Any form of sub-licensed use, sale or transfer of Red Fox CRM products to other third parties;
  • · Reverse engineering of Red Fox CRM products in any form for designing and developing competitive products, or copying designs that mimic Red Fox CRM products;
  • · Other acts that violate laws and regulations, infringe on the legitimate rights and interests of other users, interfere with the normal operation of Red Fox CRM products, or that are not explicitly authorized by Red Fox CRM;

1.3 If the user uses the Red Fox CRM products to engage in the above 1.1 and 1.2 acts, the Red Fox CRM has the right to stop the service at any time and ask the user to compensate for the losses caused thereby.

2. Red Fox CRM uses the user's e-mail address, mobile phone number, user name, etc. as the unique identification information of the user's warrant. After the free trial period expires, unpaid users will no longer enjoy the service of Red Fox CRM, and Red Fox CRM has the right to delete all user data of this user at any time.

Data and program ownership

1. The original data created by the user on the Red Fox CRM platform belongs to the user, and the user has the right to dispose of the data created in any form, including copying, exporting and deleting from the platform.


2. All intellectual property rights related to the application, source code, LOGO, interface design, and application programming interface (API) of Red Fox CRM belong to Shenzhen Red Fox Software Technology Co., Ltd.


3. According to the clear service agreement, after the user does not continue to pay and does not continue to use Red Fox CRM for 6 months, Red Fox CRM has the right to delete the user data from the platform without bearing any compensation liability to the user. This data includes, but is not limited to, user account information and original use data created during the user's use. Deleted data cannot be exported or recovered from the platform.

User privacy

1. Red Fox CRM should do its best to protect user data security from the perspective of organizational structure and technology, and only distribute user information based on the user's behavior instructions on the website or APP mobile terminal. Without the consent of the user, Red Fox CRM will not provide the specific data generated by the user to any unrelated third party, except as otherwise provided by laws and regulations.


2. Red Fox CRM reserves the right to use aggregate statistical information, which should be anonymous and not user-specific.


3. If the user needs Red Fox CRM to completely delete the user data it created on Red Fox CRM, it is necessary to apply to Red Fox CRM in writing and affix the company seal on the application.

Service continuity

1. Red Fox CRM will do its best to ensure the continuous and reliable operation of the software platform. For paid users, Red Fox CRM promises a normal online rate of more than 80%. For unpaid users, Red Fox CRM does not provide any guarantee or assume any form of compensation liability.


2. Red Fox CRM will do its best to ensure the secure backup of user data. For paid users, Red Fox CRM promises to recover data from the most recent backup as quickly as possible when any user data is damaged by the server storage device, but cannot promise 100% data recovery. No liability is assumed for indirect or loss; for unpaid users, Red Fox CRM does not provide recovery services.


3. In the case of data recovery from backup files, Red Fox CRM usually takes 4 to 48 hours to complete. Data recovery within this time range is considered as continuous service.


4. Red Fox CRM service is not liable for compensation for any interruption and long-term termination of Red Fox CRM services caused by major natural disasters, wars and other force majeure.

Terms amended

1. Red Fox CRM reserves the right to amend the terms of this contract at any time and update it on the Red Fox CRM website one business day before the effective date of the amendment. If the user continues to use the Red Fox CRM service, it means agreeing and voluntarily abiding by the revised terms of use.


2. The revised terms are always published on the official website of Red Fox CRM.

other

No matter what the terms of this contract are invalid or unenforceable for any reason, the remaining terms are still valid and binding on both parties. The establishment, entry into force, performance, interpretation and dispute resolution of this contract shall be applicable to the laws of the People's Republic of China. The place where this contract is signed is Beijing.


If there is a dispute over the interpretation or implementation of this agreement, the two parties shall first strive to resolve the dispute through friendly negotiation. If one party fails to resolve the dispute through negotiation within 60 days after the written notice to the other party is served to start the negotiation, then either party may submit the dispute to the Beijing Arbitration Commission for arbitration in accordance with the rules in force at that time. The arbitral award is final and binding on the parties and cannot be appealed. The costs of arbitration shall be borne by the losing party, unless the arbitral award provides otherwise. When any dispute occurs and when any dispute is arbitrated, in addition to the dispute, the parties shall continue to exercise their other rights under this agreement and perform their other obligations under this agreement.


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